Abstract
Today, information technology (IT) products are extensively used in everyday life; however, disabled people still experience difficulties in using them. To ensure the equal use of IT products by people with disabilities, various laws/guidelines/standards have been established. In particular, Section 508 of the Rehabilitation Act, 21st-Century Communications and Video Accessibility Act, the European Accessibility Act, and the Web Content Accessibility Guidelines strongly influence IT product sales and, hence, have been included in the scope of this research. This study analyzed the main accessibility provisions/guidelines from the user experience (UX) perspective and the IT device difficulties that are addressed by the provisions/guidelines. Accordingly, the study used the IT interaction disability concept, which analyzes the comprehensive difficulties associated with the use of an IT device from the perspective of interaction, to map each task–user interface–context factor. Finally, this study suggests the aspects to be considered while establishing accessibility provisions/guidelines. Moreover, it clarifies the provisions and guidelines for IT product designers and developers by analyzing them from the UX perspective.
Highlights
Today, information technology (IT) products are indispensable in everyday life
Related to cognition, 31% related to the action for information interaction, and 6% related to the action related to cognition, 31% related the action for information interaction, 6% related to the action for physical device settings weretofound
Based on four types of provisions and guidelines (Section 508, Communications and Video Accessibility Act (CVAA), European Accessibility Act (EAA), was Content Accessibility Guidelines (WCAGs)), the study derived 179 regulations related to IT devices and services
Summary
Information technology (IT) products are indispensable in everyday life. People extensively use smartphones, connected televisions, personal computers, and tablets nowadays and are expected to use even more IT devices in the future because of the widespread popularity of the Internet of Things [1,2,3]. The economic and social inequalities resulting from the digital divide severely affect the life of people with physical or mental disabilities [8]. This suggests new perspective for accessibility, in terms of interaction using products, rather than individuals’. Digital literacy is a concept similar to ITID that indicates whether a user can communicate by recognizing information from a digital platform. It mainly focuses on the lack of reading skills of visual details, navigation skills, and search skills, which are cognitive skills that require the use of digital information [4].
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
