Abstract

The personality (dispositional) characteristics, attitudes, beliefs, and orientation of 498 managers and military officers toward performance appraisal and organization were collected in order to examine their structural relationships to raters' behavior, in terms of (a) mean appraisal ratings, (b) measures of performance dimensions discrimination, and (c) rate discrimination. A mapping sentence comprising a modality, a reference group, and an aspect (content) facet were used. The empirical results largely confirmed this definitional system. Moreover, a polarizing partition of the space into three regions–Self (rater), Ratee, and Organization/System–was found, possibly implying that these three considerations are equally proximal in determining rater behavior. Future directions for research are advanced.

Highlights

  • The rating process has come under much scrutiny in the performance appraisal literature

  • One of the main conclusions that assists us to understand the nature of that process is that both the appraisal system and its organizational context are critical elements that play a part in the eventual employee evaluation outcomes

  • Using these content facets and their elements, we developed the following mapping sentence, which interrelates factors affecting rating behavior: Rater (x) in an organization (y) who displays a

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Summary

Introduction

The rating process has come under much scrutiny in the performance appraisal literature. One of the main conclusions that assists us to understand the nature of that process is that both the appraisal system and its organizational context are critical elements that play a part in the eventual employee evaluation outcomes. These outcomes, in turn, impinge upon the employees’ status in the organization and, on the productivity of the business concern (e.g., Cleveland and Murphy, 1992; Murphy and Cleveland, 1995; Murphy, 2008). Empirical research has increasingly demonstrated how these dispositions influence raters’ performance during the appraisal process (e.g., Tziner et al, 1998; Tziner and Murphy, 1999; Tziner et al, 2002).

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