Abstract

The main purpose of this article is to analyze corporate social responsibility issues in supply chain management implementation. Corporate Social Responsibility is an important activity for organizations to enhance their names socially, economically and environmentally. Analyzing CSR factors in industries is a key and critical factor. This paper aims to present a GREY-DEMATEL approach to identify CSR factors for supply chain management implementation. Nineteen CSR factors were considered from literature surveys and Industry expert’s opinions. A direct relationship matrix among factors was arrived at from two different experts with a sound knowledge of social, environmental and economic backgrounds in the auto components manufacturing sector. GREY-DEMATEL approach was used to examine pivotal relationships among factors of CSR issues in successful supply chain management. Based on the relationship matrix, Industrial Relations, Corporate governance, Feminist labour issues, Discrimination and Energy conservation play a major role among factors. Finally, the study concludes with the limitations and the future work of CSR factors in the supply chain implementation process.

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