Evolution of Employee Performance Management in the U.S. Federal Agencies

Abstract

Despite the prevalent pessimism about the effectiveness of performance management in the public sector, U.S. federal government have endeavored to improve the implementation practices of employee performance management. Drawing from the organizational change perspective, this study examines whether the perception of appraisal fairness and feedback quality has improved over the last ten years. Also, it investigates if the impact of employee performance management on work effort has increased. Analyzing the Federal Employee Viewpoint Survey from 2010 to 2019, it is demonstrated that the perception of appraisal fairness and feedback quality has gradually improved over the last decade and so does the effect size of employee performance management on work effort.