Abstract
BackgroundThe World Mental Health surveys have been known to apply high standards of quality control, but few studies have been published to document this. Furthermore, the effectiveness of quality control has rarely been reported in the Middle East.Case presentationThe focus of this paper was to highlight the implementation of quality control procedures in the Saudi National Mental Health Survey under the World Mental Health Survey Consortium. The paper summarizes the guidelines implemented for the various phases of survey quality control—the quality assurance procedures, the quality control procedures and the quality control appraisal components—as per previously prescribed recommendations in literature.ConclusionsSurvey quality management is a process and not reducible to a single event. Midstream corrections are warranted by detecting problems and intervening appropriately. The Saudi National Mental Health Survey implemented such procedures through continuous quality improvement.
Highlights
The World Mental Health surveys have been known to apply high standards of quality control, but few studies have been published to document this
Midstream corrections are warranted by detecting problems and intervening appropriately
Quality assurance anticipates problems as opposed to quality control, which responds to observed problems [3]
Summary
The World Mental Health surveys have been known to apply high standards of quality control, but few studies have been published to document this. The University of Michigan Ann Arbor staff provided overall support to the project, including: developing training sessions for interviewers, programming the questionnaire into a computer format, and managing the QC programs.
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