Abstract
This case study summarises how an ongoing coaching programme was implemented in a UK mining organisation to help develop leadership performance and enhance leadership behaviours developing a more supportive and people focused approach. We outline how the use of Emotional Intelligence (EI) assessments complements a Cognitive Behavioural Coaching (CBC) approach to contribute to evidence-based coaching. We acknowledge the unusual organisational context and culture which resulted in some resistance to the discussed approach, but note how the use of ‘data’ in the form of individual psychological profiles and a rigorous goal-based coaching approach went some way to alleviating initial reluctance.
Published Version
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