Evidence-based Communication Practice and Clinical Outcomes

Abstract

Aim: This study aims to assess the effectiveness of evidence-based communication practice on clinical outcomes among nursing personnel at selected institution. Methods: The researcher adopted the quantitative evaluatory research approach with one group pre-test and post-test design. The sample size was 30 nursing personnel from selected institutions. The analysis of the data included both descriptive and inferential statistical methods. Results: Comparing pre-test and post-test scores to assess clinical outcomes, it was reported that 14.81% of adverse events occurred after the post-test, while 33.33% of medication errors occurred after the pre-test. The rate of bedside handover grew from 0% to 16.67%. Clinical documentation were 57.41% in post test. There was a rise in discrepancies from 23.53% to 40.74%. About 12.96% of patients were readmitted. Around 3.7% of subjects saw unexpected patient outcomes. The nurse-to-patient ratio rose from 0% to 3.70%. About 33.33% of the time allotted for handover was sufficient. The structured rating scale (Likert scale) is based on experience related to evidence-based communication practices in healthcare settings. The nursing personnel experience that the Introduction, Situation, Background, Assessment, and Recommendations (ISBAR) format enhances communication up to 100%. About 81.81% feel adequately trained. About 100% of the sample answered that this format improves patient safety. About 5.45% feel that the format was well-received by their colleagues. About 81.82% feel that it promotes a structured approach. About 81.82% feel a reduction in the information gap. About 72.73% of interdisciplinary collaboration improved. Patient outcomes improved by 81.82%. About 72.73% received training on the ISBAR format. About 81.82% recommended ISBAR to other healthcare professionals. About 72.73% agree to include the ISBAR format in nursing education. Conclusion: The ISBAR tool is useful for enhancing patient safety and treatment quality. It improves patient safety and quality, which is essential for an efficient flow of communication. The study’s conclusion highlights the necessity for increasing the utilization of evidencebased communication techniques.