Evaluation study for administrative work of Saudi Universities Sport Federation based on Total Quality Elements

Abstract

This research aims to examine the current administrative system of Saudi Universities Sport Federation (SUSF) based on quality assurance. Researchers used descriptive method - case study - due to its appropriateness for the nature of the present research. Researchers collected data through The Current Administrative System Questionnaire (CASQ) for SUSF employees. The Survey of Total Quality Assurance for SUSF top management (STQA-Management) and The Survey of Total Quality Assurance for SUSF beneficiaries (STQA-Beneficiaries). Results show that SUSF's goals are clearly set, also SUSFs' plans are consistent with the general goals of the Sports Welfare Movement at Saudi Arabia. However, beneficiaries reported some limitation in implementing the principles of total quality assurance management. Therefore, researchers suggested an administrative system for SUSF based on total quality assurance.