Abstract

Nowadays, the software environment has reached an unthinkable development in the world; companies in this area with the objective of competing aim to sustain software development and quality, influencing these two extents in the profitability of small and medium companies. Small- and medium-sized enterprises (SMEs) dedicated to software development are present in the software industry in Mexico and other countries, which is why they seek to improve their software development processes in order to offer quality services and products. This study has as main goal to evaluate the factorial structure and reliability of two extents: software quality and development, starting from measure and the factorial analysis of SMEs concept in the software area.

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