Abstract

This research aims to evaluate infrastructure improvement programs, which involve: a) The technical difficulties of implementation include socialization, the competence of field implementers, and percentage of program targets, b) Program characteristics include program clarity and consistency, openness with parties outside the program. Data collection techniques include observation of infrastructure condition, interviewing local community leaders, neighborhood heads, subdistrict facilitators, and technical implementers at the Manado City Urban Village Community Empowerment Agency, and the environmental infrastructure program document stipulated by Mayor Regulation No. 46 of 2011. The results of the study indicate that the evaluation of the infrastructure program in Manado City shows it involves the technical difficulties of implementation include the following consequences. The Environmental infrastructure program has not been effectively socialized to field implementers, in 504 urban village and as a result, communication has not yet been created between technical and field implementers and subdistrict facilitators. The neighborhood heads have not been trained in making proposals and implementing the program. Finally, they are not yet competent as field implementers. The characteristics of the program include: 1) Program clarity and consistency - the program is ideal (utopian) and difficult to measure; 2) Openness with parties outside the program. Technical and field implementers have not opened themselves up to outside parties in both implementation and financial management. Keywords: infrastructure improvement program, Manado, environmental infrastructure. DOI: https://doi.org/10.55463/hkjss.issn.1021-3619.60.5

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