Evaluation of User Engagement in E-Learning Standardization and Conformity Assessment Using Subjective and Objective Measurement

Abstract

Based on Article 56 Act No. 20 of 2014 concerning Standardization and Conformity Assessment; BSN and an expert team developed an e-learning Standardization and Conformity Assessment (E-Iearning Standardisasi dan Penilaian Kesesuaian). User engagement is the quality of the user experience (UX) that stresses the positive aspects of the interaction, and especially the occurence related with being attracted by a web application, and so being encouraged to use it. Successful web applications are not just used, they are engaged with. In this research, there are a number of variables that are used to evaluate user engagement in e-learning Standardization and Conformity Assessment. Those variables are Task Success, Novelty, Aesthetics, Happiness, and Endurability which measured subjectively and objectively. The assessment results showed that both of these measurements produce different results. All variables were assessed subjectively indicate that e-learning Standardization and Conformity Assessment have a good engagement, but from an objective measurement only variable task success which has a good engagement. The other variable has a quite engagement.