Evaluation of the Use of ICT Tools in Higher Education

Abstract

AbstractStudent performance is influenced both by the effort made by the student to achieve their goals and by the strategies and tools used by the teacher to impart their knowledge. At the time of the pandemic, teachers had to make use of the different ICT tools that are available on the market, the preferred ones being those that were available free of charge. In the face-to-face university sector, the virtual treatment of students accustomed to face-to-face learning was difficult, in this sense, teachers concerned about the decrease in average student performance used tools that were adapted to the component and to the experience. The following research was proposed, which is part of a larger project, which seeks to relate the level of satisfaction with the use of technological tools with student performance. Three courses from different degrees of the Universidad Técnica Particular de Loja, in Ecuador, are taken as a sample, to which an instrument was applied to see their level of satisfaction. Using non-parametric statistics, specifically the Kruskal–Wallis Test contrast, it was detected that there is no difference between the groups in the level of satisfaction with the use of technological resources and the student performance. On the other hand, it was observed that the level of satisfaction with ICT tools depended on the difficulty of use.KeywordsStudent performanceICTsUniversity education