Abstract
AbstractIn this paper, we propose a smooth risk communication support method for the Multiplex Risk Communicator. There has been a diversification of the social risks to the information‐based society, leading to complex social issues, and risk communication is necessary in order to solve the complicated social problems that arise concerning stakeholders with various levels of knowledge and differing standards regarding risks.We introduce a portal system that assists participants to achieve an optimal combination of countermeasures. The characteristics of the proposed method are: first, to classify the stage when participants acquire information; second, to enable smooth transitions during the information acquisition stage; and third, to support information acquisition by offering information portals. © 2009 Wiley Periodicals, Inc. Electron Comm Jpn, 92(9): 24–35, 2009; Published online in Wiley InterScience (www.interscience.wiley.com). DOI 10.1002/ecj.10092
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