Evaluation of The Implementation of IBM IOC Using the Delone and Mclean Model

Dwi Ita Nurmala Sari,Syarif Hidayatullah,Dwi Arman Prasetya

doi:10.21776/ub.jiat.2021.006.02.14

Dwi Ita Nurmala Sari, Syarif Hidayatullah + Show 1 more

Open Access

https://doi.org/10.21776/ub.jiat.2021.006.02.14

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Abstract

Information systems are an essential part of technological progress, the success of information systems that can produce precise, accuracy, quality, and fast information that enhances the performance of organizations and people. According to Delone and McLean's model, there are an information system's critical success factors. Six key variables that support information systems success are information quality, quality system, service quality, use, user satisfaction, and net benefits. This research uses quantitative research methods, and the data used were 80 respondents by using purposive sampling, assisted by using questionnaire data collection methods. Analysis of the data used is PLS-SEM using the SmartPLS application. The results showed a significant effect on the quality information on use, user satisfaction, and net benefits. There is no significant effect on the quality system to use, user satisfaction, and net benefits. Quality of service is significant for use and net benefits, but there is no significant effect on user satisfaction.

Highlights

Data processing through information systems has aimed to produce information that is useful for its users
Inner Model Test Structural model tests performed to see the significance of the relationship between latent variables by looking at the path coefficients that show the relationship between latent variables in the research model
2) The system quality variable explains that the security and flexibility indicators show the very high category, while the reliability indicator shows the high category

Summary

Introduction

Data processing through information systems has aimed to produce information that is useful for its users. Not all data and information can use because data and information have a standard that has been predetermined, as stated in Perpres Number 39 of 2019 on Indonesian Data One. So, if the standard cannot fulfill, the data or information cannot be said to be unusable. If the standard cannot fulfill, the data or information cannot be said to be unusable With these standards, the data and information collected become quality and valid data and information. The database aims to help users and organizations obtain the data needed quickly, smoothly, and efficiently. To help users and organizations analyze data and information, collect data in the database, but the integration of each database is needed

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