Abstract
This study aimed to evaluate the disaster preparedness levels of a hospital and its personnel who were exposed to flood disasters in the Eastern Black Sea region of Turkey. The study was designed qualitatively. Since it was aimed to obtain in-depth information, the phenomenology design was used in the study. The data were collected from 15 people through face-to-face interviews with a semi-structured interview form. The data were computerized to the MAXQDA 22 software and codes, categories, and themes were created. In the study, three themes were created: "infrastructure management and sustainability of critical facilities, preparation, and health service delivery". It was determined that infrastructure problems arose due to flooding on the lower floor and the hospital's garden as a result of the flood disaster. It was observed that medical equipment was prepared before the flood disaster and equity resources were protected after the disaster. It is thought that the exercise, trainings, creation of early warning systems and planning before the flood disaster will contribute significantly to the sustainability of health service provision in disaster situations. This may accelerate the transition of disaster victims to their normal lives.
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