Evaluation of Staff Variable as Component of Quality Improvement for Maternal and Child Health Promotion in Baghdad City’s

Abstract

Background and aim: Quality improvement consists of systematic and continuous actions that lead to measurable improvement in health care services including maternal and child health promotion and the health status of targeted patient groups like women and children. It is also recognized as a direct correlation between the level of improved health services and the desired health outcomes of individuals and the population. The study aimed to evaluate the staff as a component of quality improvement of maternal and child health promotion Materials and method: A descriptive evaluation study is conducted on primary health care centers in Baghdad City from 10th April 2012 to 20th May 2013. A total of (22) primary health care centers. Data are collected through the utilization of the developed questionnaire and the interview technique as means of data collection. Data are analyzed through the application of descriptive statistical data analysis methods which includes the measurement of the frequencies, and percentages, and inferential statistical data analysis approach which includes the measurement of the multiple linear regressions and quality improvement Results: the study findings reveal that most of the health promotion staff have participated in some maternal and child health training and development courses, but they do not apply what has been learned, do not have access to books and publications, have to perform different tasks not health promotion only, do not acquire additional information, no testing the consumer’s information, do not assign future appointments for planned and scheduled health promotion activities, and do not follow the consumers’ benefits of previous health education, and decrease the number of the health promotion staff in the health promotion unit.Conclusion: There is increased demand and decreased supply of health promotion units at the primary health care centers. The aspect of staff has revealed that most of them has lacked practices and experiences relative to their task as providers of health promotion service to pregnant women as consumers of such services. Health promotion staff lack opportunities for training and development. Keywords: staff, Quality Improvement, Maternal and Child Health, Health Promotion