Abstract
The present research aims at evaluation of relationship between strategies of conflict management and performance (effectiveness) of southern oil company. Therefore, the descriptive data were practically collected through field method to assess whether there is a significant relationship or not. The statistical population consisted of 92 employees and managers of southern oil company were selected via random sampling and the computation formula is defined in section three. The Kolmogorov-Smirnov Test was used to determine the normality of the collected data. According to the computational level of significance, the hypothesis that samples are distributed was not rejected. Also, to test determine the relationship between conflict management strategies with organization effectiveness, the Pearson correlation coefficient was applied. The present study tried to test only one major hypothesis (relationship between strategies of conflict management and organization effectiveness) was tested. Finally, the Freedman rating test was used to determine rate of conflict management strategies and dimensions of organization effectiveness separately. In conclusion section, the mathematical function of strategies of conflict management relationship with organization effectiveness based on the Pearson’s correlation coefficient was provided in form of a regression model. The result indicated that there is a significant relationship between strategies of conflict management with aspects of effectiveness (presented in the article).
Highlights
In personal and social life, conflict is quite natural and in social organizations a degree of conflict always exists among different employees with different statues
Aspects of organization effectiveness are defined in form of customers’’ satisfaction, employees’ satisfaction and financial results and strategies of conflict management are represented in form of five strategies as avoidance, compromise, compatibility, collaboration and competition
Results of Pearson’s correlation coefficient: Considering H1, there is a significant relationship between conflict management and organization effectiveness
Summary
In personal and social life, conflict is quite natural and in social organizations a degree of conflict always exists among different employees with different statues. Instead of a proper combination of production elements with human resources and moving toward organization’s objectives and effectiveness, they dissipate human and financial resources. This with regard to the competitive world today which requires economic and highly qualified productions is less desired by organizations. No conflict in an organization will be in state of stagnation and individuals become de-motivated toward their work and job satisfaction and organizational effectiveness decrease as well. If managers can find an appropriate solution to deal with conflict, instead of removing it, they can develop job satisfaction and organization effectiveness, guarantee organization achievement and increase confidence, trust and job satisfaction of employees. The present paper mainly tries to study the relationship between styles of conflict management with organization effectiveness
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