Abstract
The present work reports a case research carried out in an Indian automobile sector in which the supply chain performance index has been measured, from the viewpoint of leanness, agility as well as leagility, separately. In order to evaluate performance extent of individual aspects (lean/agile/leagile) of the organisational supply chain; different criteria hierarchy (evaluation index system for lean, agile and leagile performance estimation) have been considered; a conceptual performance assessment module has been established in conjugation with fuzzy set theory. The fuzzy set theory has been explored to deal with uncertain evaluation information due to variation in human perception in relation to subjective evaluation criteria. Moreover, lean, agile and leagile criterions have been ranked in accordance with their existing performance level. This could help in identifying ill-performing supply chain segments (areas) which require subsequent future improvement to boost up organisational leanness, agility as well as leagility degree.
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