Abstract

Participant-centered training that uses digital classes leads to changes in the current learning system that focuses on the domain of knowledge. The use of technology in the modern era can be a solution to overcome the issue of expenditure and the quality of educational institutions. The Importance Performance Analysis (IPA) and Webqual methods were chosen in this study because Webqual can translate user opinions in the form of questionnaires and the IPA method is used in managing the results of questionnaire data so that it can produce IPA quadrants. The purpose of this study is to evaluate e-learning websites based on the results of the webqual questionnaire and calculations with the importance-performance analysis method. The questionnaire was distributed to 95 students with various types of study programs at Stikubank University. The results of the calculation of the IPA method indicate that the average student is satisfied with the quality of the e-learning website at 86.75%. Although there are still some parts that can be improved on e-learning websites such as clear instructions, accurate information, and ease of communication.

Highlights

  • E-Learning is one of the alternative methods in the education world

  • Elearning is a method of learning that is offered by many universities and educational institutions to support their learning process [2]

  • This study used a sample of 95 random respondents from 1750 e-learning users, who were students at Stikubank University

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Summary

Introduction

E-Learning is one of the alternative methods in the education world. It is expected to cover the weakness that existed or found in conventional education [1]. Elearning is a method of learning that is offered by many universities and educational institutions to support their learning process [2]. By using e-learning students can learn independently without the need for supervision from conventional learning mechanisms [13]. Researchers have investigated the usefulness of e-learning in the Payame Noor Hamedan University student group, Iran. It was found that groups of students using e-learning got better grades and higher creativity than those who did not [4]. The e-learning interface acceptance model is very crucial. It can help the e-learning developer and stakeholder to recognize user needs and requirements in the e-learning system [6]

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