Abstract

Background and Objective:Existence of doctors with high performance is one of the necessary conditions to provide high quality services. There are different motivations, which could affect their performance. Recognizing Factors which effect the performance of doctors as an effective force in health care centers is necessary. The aim of this article was evaluate the effective factors which influence on clinical performance of general surgery of Tehran University of Medical Sciences in 2015.Methods:This is a cross-sectional qualitative-quantitative study. This research conducted in 3 phases-phases I: (use of library studies and databases to collect data), phase II: localization of detected factors in first phase by using the Delphi technique and phase III: prioritizing the affecting factors on performance of doctors by using qualitative interviews.Results:12 articles were analyzed from 300 abstracts during the evaluation process. The output of assessment identified 23 factors was sent to surgeons and their assistants for obtaining their opinions. Quantitative analysis of the findings showed that “work qualification” (86.1%) and “managers and supervisors style” (50%) have respectively the most and the least impact on the performance of doctors. Finally 18 effective factors were identified and prioritized in the performance of general surgeons.Conclusion:The results showed that motivation and performance is not a single operating parameter and it depends on several factors according to cultural background. Therefore it is necessary to design, implementation and monitoring based on key determinants of effective interventions due to cultural background.

Highlights

  • Background and ObjectiveExistence of doctors with high performance is one of the necessary conditions to provide high quality services

  • Recognizing Factors which effect the performance of doctors as an effective force in health care centers is necessary

  • The aim of this article was evaluate the effective factors which influence on clinical performance of general surgery of Tehran University of Medical Sciences in 2015

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Summary

Introduction

Background and ObjectiveExistence of doctors with high performance is one of the necessary conditions to provide high quality services. Human resources are intellectual and capable factors that can create powerful and dynamic organization by optimizing the use of other resources (Armstrong et al, 2010). Motivated human resources can change everything in their working environment to the benefit of the community by power of fortitude and valuable experiences (Armstrong et al, 2010). Satisfaction of employees is a very important issue in human resources and considering it has an undeniable impact on the performance of the organizations’ staff (Armstrong et al, 2010). As long as the staff have unacceptable satisfaction, motivation, and job commitment, other activities of the organization will not have the necessary result and consequence (Burtson Paige et al, 2010). Job Motivating and directing and healthy incentive creator to use are one of the tools of human resources.

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