Abstract
Recent disasters have placed enormous pressure on communities to be more resilient. Community resilience encompasses a range of structural, economic, and social dimensions that affect a community's ability to withstand change and disruption from disaster events. In recognition of the social processes that contribute to resilience, governments have increased investment in community engagement programs based on the assumption these programs of activity contribute to community resilience. While several studies identify the indicators of community resilience, few operationalize these indicators for community engagement in a way that can be used to establish baselines and evaluate change overtime. This paper addresses this gap. In-depth interviews with 16 community engagement practitioners in Australia investigated how community resilience in flood prone communities was conceptualized and how the outcomes from engaging communities for resilience building were identified. Findings from the study and the extant literature on resilience empirically informed the development of a four-step pre-engagement approach that extends current community engagement models and supports the measurement of engagement activities and aligned resilient outcomes. The pre-engagement approach can be adapted to diverse community contexts beyond flood emergencies and beyond Australian borders.
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