Abstract
Business excellence is a key tool to improve the efficiency of the company. Through the business excellence model, the organization can execute their strategies to determine, forecast and survive in highly competitive market. This paper presents on identifying those elements in business excellence model (leadership, strategy and planning, customer focus, measurement, analysis, and knowledge management, operation focus) this paper provides empirical support for halal food certified companies reviewing and improvement. Survey has been done and analyzed among halal food certified manufacturers in Malaysia. Thus, seven categories with 35 key elements regarding American MBNQA and eight equations are examined. The main conclusions are that, strategy and measurement, analysis and knowledge management are the main weakness of the halal food certified manufacturers in Malaysia. Overall, halal food certified manufacturers in Malaysia is at the silver level of excellence based on the calculation.
Highlights
Worldwide, the halal product industry is highly in demand because Islam is the world’s second largest religion (Hill, 2008)
This paper presents on identifying those elements in business excellence model this paper provides empirical support for halal food certified companies reviewing and improvement
The main conclusions are that, strategy and measurement, analysis and knowledge management are the main weakness of the halal food certified manufacturers in Malaysia
Summary
The halal product industry is highly in demand because Islam is the world’s second largest religion (Hill, 2008). In the year 2010, the world’s Muslim population is approximately around 1.6 billion, and this number is expected to increase by 19.8% to 20% in 2050 (DeSilver, D and Masci D,2017). The global Halal food market is currently one of the fastest growing market segments. Halal food refers to items that are allowed for consumption by Sharia law. Halal food and beverages on the market are worth US$1.2 trillion, and this is expected to rise to US$1.9 trillion in 2021 (Asia Pacific Food Industry, 2016). Numerous halal food manufacturers are available worldwide, the current supply of Halal food is still insufficient to cater the ever-increasing demand (HDC, 2014)
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