Abstract
Evaluation is a process of renewal activity, namely making efforts to make something more appropriate or suitable to the needs for the better or valuable. The terminal levy is a terminal levy as one of the business service fees collected by the regional government to any individual or private entity that utilizes terminal services that carry people or goods by public transportation. Understanding the terminal, before arriving at the terminal analysis then very needs to understand the function of a terminal. By understanding the terminal function, it is hoped that the understanding of the terminal will be more in-depth to facilitate the analysis. The function of the terminal is to provide means of entry and exit for driven objects, passengers, or vehicles goods to or leave the system. Terminal functions were like the description from terminal function automatically overall on all system models transportation. This study analyzes the retribution process at Beriman Terminal type B in Tomohon. The evaluation method was carried out using a qualitative method with the type of research, namely phenomenology. The informants in this study were 14 respondents as key informants. The research data were obtained from various data sources, namely primary and secondary data. Data was collected through interviews, documentation, and observation. Data reduction, presentation, and conclusion drawing are the data analysis techniques used. The data validation technique used is the source, technique, and time triangulation. The results of this study indicate that the management of the type B Terminal retribution in Tomohon city in September 2021 Tomohon is almost optimal. Based on several management indicators in this study, namely: 1) planning, not achieving the target of retribution and inadequate facilities and infrastructure, 2) organization, division, and work procedures are by their respective fields, 3) implementation, procedures carried out are by regulations and is carried out appropriately and adequately 4) supervision, supervision is carried out regularly and properly.
Highlights
The division of regions in Indonesia into large and small regions with various structures and forms of government is stipulated in Law by observing and remembering the basis of deliberation in the state government
With regional Autonomy, it is hoped that the regions will be more creative in finding sources of regional revenue that can support the financing of regional expenditures
In the Beriman terminal centred whole activity vehicle transport city, Beriman Terminal location is on the city track circumference East Please
Summary
The division of regions in Indonesia into large and small regions with various structures and forms of government is stipulated in Law by observing and remembering the basis of deliberation in the state government. Based on the Law above, in carrying out regional development, the Regency or city optimizes and increases revenues from regional income sources, including regional taxes and regional levies. Regional levies are regulated by each region, meaning that each region has its way of managing regional levies This terminal is expected to help increase regional Original Income from the results of the initial observations that the researchers did at the Beriman terminal of Tomohon city. There is an additional payment for cleaning fees, even the condition of the Tomohon city Beriman terminal, which is still not supported By adequate facilities such as the absence of a portal that functions as a barrier to stop transportation when paying levies, parking spaces, and waiting rooms for prospective passengers
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