Evaluation of an attributive measurement system in the automotive industry

Abstract

Measurement System Analysis (MSA) is a critical component for any quality improvement process. MSA is defined as an experimental and mathematical method of determining how much the variation within the measurement process contributes to overall process variability and it falls into two categories: attribute and variable. Most problematic measurement system issues come from measuring attribute data, which are usually the result of human judgment (visual inspection). Because attributive measurement systems are often used in some manufacturing processes, their assessment is important to obtain the confidence in the inspection process, to see where are the problems in order to eliminate them and to guide the process improvement. It was the aim of this paper to address such a issue presenting a case study made in a local company from the Sibiu region supplying products for the automotive industry, specifically the bag (a technical textile component, i.e. the fabric) for the airbag module. Because defects are inherent in every manufacturing process and in the field of airbag systems a minor defect can influence their performance and lives depend on the safety feature, there is a stringent visual inspection required on the defects of the bag material. The purpose of this attribute MSA was: to determine if all inspectors use the same criteria to determine “pass” from “fail” product (i.e. the fabric); to assess company inspection standards against customer's requirements; to determine how well inspectors are conforming to themselves; to identify how inspectors are conforming to a “known master,” which includes: how often operators ship defective product, how often operators dispose of acceptable product; to discover areas where training is required, procedures must be developed and standards are not available. The results were analyzed using MINITAB software with its module called Attribute Agreement Analysis. The conclusion was that the inspection process must be improved by operator training, developing visual aids/boundary samples, establishing standards and set-up procedures.