Abstract
Precise and reasonable evaluation of the multi-attribute value of medical system is the basis for hospitals to implement total quality management. Excellent medical system is necessary as a part of modern urban governance. However, most of medical value evaluation work relies on scale and artificial scoring at present, lacking in objectivity. Therefore, a scientific and comprehensive medical value evaluation system is needed urgently to give full play to the guiding role of value evaluation and promote the improvement of the medical service system. In this study, DEMATEL and information entropy are used to quantify the degree of mutual influence between system indicators and the differences in medical market performance respectively, so as to obtain the objective index weight. Hypertension has the highest incidence in the whole chronic disease system, which seriously affects people's daily life. Based on the existing hypertension diagnosis and treatment index system, a comprehensive and objective evaluation model is established to evaluate the hypertension diagnosis and treatment behaviors of different medical institutions, which achieves good result. This method has effectively improved the relative deficiency of one-sided subjective evaluation and has a great guiding significance for the comparison of treatment in departments and the economical use of medical resources.
Highlights
There are many problems in Chinese medical service system currently
Medical service system is important in the field of urban governance
According to the transverse comparison results in the medical service market, we can give different weights for indexes and guide the development of the medical service system of differentiation competition, which shares the same idea with information entropy theory precisely [40]
Summary
There are many problems in Chinese medical service system currently. The insufficient medical resources and low utilization rate as well as partial medical institutions’ one-sided emphasis on economic benefits and neglect of patient satisfaction and social justice, all lead to problems such as "difficult and expensive access to medical services" [1,2,3]. Medical service system is important in the field of urban governance. Successful urban governance is able to provide both various and superior medical service.
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