Evaluation Method for Urban Public Service Carrying Capacity (UPSCC): A Qualitative-Quantitative Bi-Dimensional Perspective.

Xiaoyun Du,Minghe Lv,Liyin Shen,Shiju Liao

doi:10.3390/ijerph182312539

Xiaoyun Du, Minghe Lv + Show 2 more

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https://doi.org/10.3390/ijerph182312539

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Abstract

Urban Public Service Carrying Capacity plays an essential role in urban social and economic development. However, existing study has been focused on the evaluation of UPSCC from a quantitative perspective. It is necessary to evaluate UPSCC from a qualitative–quantitative bi-dimensional perspective. This paper establishes an innovative evaluation method for UPSCC based on a qualitative–quantitative bi-dimensional (QQBD) perspective. The proposed QQBD-based UPSCC evaluation method can help identify the weak areas of public services. The conclusions of this study are as follows. Firstly, public services are people-oriented social resources, which should be evaluated from both quantitative and qualitative perspectives. Secondly, the quantitative measurement of public service carrying capacity needs to consider both UPSCC load and carrier, while the qualitative measurement needs to consider the satisfaction among stakeholders. Thirdly, the demonstration of the case study cities shows the effectiveness of the qualitative–quantitative bi-dimensional UPSCC evaluation method. By applying the QQBD-based UPSCC evaluation method introduced in this study, decision makers can identify the specific areas that affect the UPSCC performance, and thus tailor-made policy can be designed for improving UPSCC performance by adjusting UPSCC quantity and quality.

Highlights

This study proposed an innovation for evaluating urban public service carrying capacity from quantity and quality bi-dimensional perspectives
The quantitative measurement of public service carrying capacity needs to consider the perspectives of load and carrier, while the qualitative measurement needs to consider the satisfaction of residents
The demonstration of the case cities showed the effectiveness of the qualitative–quantitative bi-dimensional urban public service carrying capacity (UPSCC) evaluation method

Summary

Introduction

Urban challenges induced by population inflows in the fast urbanization process exert tremendous pressure on the capacity of public services, and these typical challenges include urban environmental degradation [8], traffic congestion [9,10], housing shortage and unaffordable housing prices [11,12], urban unemployment [13], inequality of public health [14], and inequity between rich and poor [15]. These challenges provoke a reflection of whether urban public services have the appropriate capacity to carry urban resilience and sustainability

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