Abstract
Knowledge management (KM) has recently played a critical role in management and economics. The experts have tried to develop and promote KM ideology in order to maintain competitive advantage and improve the organisational use of IT (Lin et al., 2007). This paper presents an application of the fuzzy analytic hierarchy process (FAHP) used to select the most appropriate tool to support KM. The model of this study is tested on a sample of 12 experts in automobile companies in Iran. In this study, KM tools (Knowledger, share point portal server, eRoom) are prioritised according to the KM tools variables with criteria (cost, functionality, and vendor) and cost, functionality, vendor sub-criteria using fuzzy AHP and fuzzy TOPSIS methods. The results indicate that within Iran automobile industry, Knowledger is more important than eRoom and share point portal server for automobile manufacture industry.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Journal of Business Innovation and Research
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
