Abstract

The Bandung City APBD website was built to educate and inform the wider community about regional financial transparency. However, in its development, several problems were found such as monotonous appearance, unclear colour contrast, and others. Therefore, the Human Centered Design method was chosen as the development of design solutions to the problems that exist on this website. This research conducted 2 evaluation processes and obtained an average effectiveness value of 100% using the completion rate formula, the average efficiency value (before 0.0114 goals/second, after 0.0125 goals/second) using the time-based efficiency formula, and the user satisfaction value (before 66 was in the 'bad' predicate, after 104 was in the 'very good' predicate). This shows that the improvements made are in accordance with user needs and have a high level of satisfaction.

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