Evaluating User Experience (UX) Factors and Emotions of Open Distance Learning (ODL) during the Pandemic Covid-19 among Secondary School Students

Abstract

Throughout the covid-19 pandemic, technology in education has been important. This is a new norm in learning patterns. The study first investigates how user experience factors (useful, desire, accessible, usable) influence secondary school students' open distance learning (ODL). The second aim is to measure the emotion associated with their profiles. The method used is a questionnaire involving 161 respondents aged 13 to 17 years old. Findings show that user experience factors are significant to ODL, and the emotions associated with the likelihood ratio of gender and type of school are pleasant and unpleasant. Future work expands different target respondents, expands other user experience factors such as findable and credible, and expands different types of emotions.