Abstract
The EU FP7 SAVE ME project investigated the potential for innovative technological systems to initially detect and categorise disaster events in transport infrastructures, before supporting quick and efficient mass evacuation guidance of travellers as well as optimising actions of rescue teams. This paper presents the results of two evaluation tasks which assessed the desirability of having such systems in place. The first task involved professionals from a range of industrial sectors who undertook a multi-criteria analysis of six key SAVE ME components with respect to seven individual criteria; our results indicate that intelligent tools to assist rescue personnel and operators were deemed most desirable. The second task applied a series of analytical frameworks to ascertain how members of the general public (who took part in the pilot trials) found using the technologies developed in SAVE ME. Here our results indicate that under actual emergency situations, people would be cautious about putting their full trust into technology and would want simple, easy-to- understand and dynamic information to help them self-evacuate as quickly as possible. Keywords: Safety and Security; Intelligent Evacuation Guidance; Evaluation; AHP
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