Abstract

BackgroundThe Maslach Burnout Inventory (MBI) is the mainstream measure for burnout. However, its psychometric properties have been questioned, and alternative measurement models of the inventory have been suggested.AimsDifferent models for the number of items and factors of the MBI-HSS, the version of the Inventory for the Human Service sector, were tested in order to identify the most appropriate model for measuring burnout in Italy.MethodsThe study dataset consisted of a sample of 925 nurses. Ten alternative models of burnout were compared using confirmatory factor analysis. The psychometric properties of items and reliability of the MBI-HSS subscales were evaluated.ResultsItem malfunctioning may confound the MBI-HSS factor structure. The analysis confirmed the factorial structure of the MBI-HSS with a three-dimensional, 20-item assessment.ConclusionsThe factorial structure underlying the MBI-HSS follows Maslach’s definition when items are reduced from the original 22 to a 20-item set. Alternative models, either with fewer items or with an increased number of latent dimensions in the burnout structure, do not yield better results to justify redefining the item set or theoretically revising the syndrome construct.

Highlights

  • Occupational burnout is a psychological response to chronic work-related stress of an interpersonal and emotional nature that appears in professionals working directly with clients, patients, or other recipients

  • This conceptualization led to the identification of the three main dimensions of burnout that are assessed in the Maslach Burnout Inventory-MBI [2], the worldwide leading instrument for the assessment of burnout, by means of three sub-scales: emotional exhaustion (EE), depersonalization (DP), and personal accomplishment (PA)

  • All ANOVA tests performed on sub-dimensions are significant, which means that all items in each set can discriminate between the relative score extremes

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Summary

Introduction

Occupational burnout is a psychological response to chronic work-related stress of an interpersonal and emotional nature that appears in professionals working directly with clients, patients, or other recipients. Maslach defined burnout in the 1970s as ‘‘a syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment that can occur among individuals who do ‘people work’ of some kind’’ Its psychometric properties have been questioned, and alternative measurement models of the inventory have been suggested. Aims: Different models for the number of items and factors of the MBI-HSS, the version of the Inventory for the Human Service sector, were tested in order to identify the most appropriate model for measuring burnout in Italy. Alternative models, either with fewer items or with an increased number of latent dimensions in the burnout structure, do not yield better results to justify redefining the item set or theoretically revising the syndrome construct

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