Abstract
Increasing the risk of interruptions or shutdowns of supply chains, the development of multiple security initiatives to enhance security and resilience capability without affecting efficiency has become an important issue for multinational firms. This study aims to examine the enablers and performance outcomes of resilience capability in maritime firms from a relational perspective. Data collected from a questionnaire survey and a structural equation modeling (SEM) was subsequently performed to test the research hypotheses. Results indicate that relationship orientation is positively related to maritime firms’ security management practices and resilience capability, whereas security management practices are positively associated with maritime firms’ resilience capability and cargo operational performance. Moreover, results reveal that resilience capability is positively associated with cargo operational performance. Although the direct impact of relationship orientation on cargo operational performance was not found in this study, security management practices are found to play a mediating role. The finding implies that relationship orientation indirectly affects cargo operational performance via security management practices and resilience capability.
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