Abstract
<p class="Abstract">Most companies nowadays have already implemented on-premise or cloud -based ERP systems into their IT infraestrutures. These packages allow firms to integrate, standardize and execute the whole business processes in real time, improving their productivity and operational efficiency. Previous studies highlight their beneficial effects go beyond the single firm. Indeed, ERP system can assist supply‐chain partners to work in close coordination. In order to reach a better understanding in this matter, the present study aims to develop a comprehensive framework. This will represent the benefits derived from ERP adoption in Supply Chain performance. In doing so, we applied an interpretive structural modelling (ISM). Finally, we provide a case study that explores the viability of this framework.</p>
Highlights
La adopción de sistemas informáticos avanzados por parte de las empresas está teniendo lugar de formar acelerada
In order to reach a better understanding in this matter, the present study aims to develop a comprehensive framework
We provide a case study that explores the viability of this framework
Summary
La adopción de sistemas informáticos avanzados por parte de las empresas está teniendo lugar de formar acelerada. Éstos pueden ser definidos como sistemas informáticos únicos que permiten la completa integración de todos los flujos de información generados desde cualquier área funcional de la empresa, almacenándolos en una única base de datos (Davenport, 1998; Jacobs & Whybarck, 2000). Estudios previos ponen de manifiesto que ese tipo de soluciones informáticas permite mejorar la operativa entre los distintos integrantes de la cadena de suministros cuando sus sistemas están interconectados (Hendricks, Singhal, & Stratman, 2007; Koh, Gunasekaran, & Rajkumar, 2008; Kovács & Paganelli, 2003).
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