Abstract

BackgroundInvestigating similarities and differences among healthcare providers, on the basis of patient healthcare experience, is of interest for policy making. Availability of high quality, routine health databases allows a more detailed analysis of performance across multiple outcomes, but requires appropriate statistical methodology.MethodsMotivated by analysis of a clinical administrative database of 42,871 Heart Failure patients, we develop a semi-Markov, illness-death, multi-state model of repeated admissions to hospital, subsequent discharge and death. Transition times between these health states each have a flexible baseline hazard, with proportional hazards for patient characteristics (case-mix adjustment) and a discrete distribution for frailty terms representing clusters of providers. Models were estimated using an Expectation-Maximization algorithm and the number of clusters was based on the Bayesian Information Criterion.ResultsWe are able to identify clusters of providers for each transition, via the inclusion of a nonparametric discrete frailty. Specifically, we detect 5 latent populations (clusters of providers) for the discharge transition, 3 for the in-hospital to death transition and 4 for the readmission transition. Out of hospital death rates are similar across all providers in this dataset. Adjusting for case-mix, we could detect those providers that show extreme behaviour patterns across different transitions (readmission, discharge and death).ConclusionsThe proposed statistical method incorporates both multiple time-to-event outcomes and identification of clusters of providers with extreme behaviour simultaneously. In this way, the whole patient pathway can be considered, which should help healthcare managers to make a more comprehensive assessment of performance.

Highlights

  • Investigating similarities and differences among healthcare providers, on the basis of patient healthcare experience, is of interest for policy making

  • As previously described in “Statistical model” section, we modelled each hazard function, λl(t), according to Eq (1) and we assumed the same regression covariates for all transitions: age, gender, a binary variable which was 1 if the patient had more than three comorbidities and the number of procedures undergone by the patient

  • The choice of covariates was based on Heart Failure (HF) literature [26, 27] and the covariate of three comorbidities was created after discussion with cardiologists

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Summary

Introduction

Investigating similarities and differences among healthcare providers, on the basis of patient healthcare experience, is of interest for policy making. Interest focuses on identifying providers with results that are extreme, in that overall performance lies in the tails of the distribution of results for the sample of providers in the study. In competitive benchmarking, the results for all providers are analysed together, and those providers with extreme results subjected to more detailed investigation. Interest is in the situation where all providers are assessed together (competitive benchmarking), it is important to stress that we are not interested in ranking providers, which is a highly datadependent process and can lead to unsafe policy decisions (like star-ratings) [1]. Our interest is in exploration of differences in patient experience of healthcare in order to identify groups of providers for further investigation

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