Evaluating the business value of IT requirements

Abstract

Subject area The case “Evaluating Business Value of IT Requirements” addresses a software/information technology (IT) project management concern of assessing value of specified project requirements upfront. Study level/applicability This newly designed case is suitable for the students of an undergraduate programme, an MBA programme and practitioners. Assignment questions are designed from the perspective of teaching this case to a business student audience. The case is ideally suited for the IT strategy course where approaches to identifying business value of software investments are discussed. Case overview Set in November 2011, the case begins with the dilemmas facing Mr Suneel as he tries to come up with an approach that could facilitate evaluation of business value of software at a relatively early stage of its development. Based on a review of available literary sources, he proposed a six-step approach that incorporates responses of both the project representatives and business representatives. The final result is a quantitative representation of business value that is expected to facilitate both the business and the project organisation to finalise on software features that contribute significantly in realising the intended business objectives. Expected learning outcomes To introduce the concept of business value and its associated dimensions; to introduce the concept of project scenarios and its constituents; to highlight the benefits of an early assessment of the business value; and to demonstrate how one can link software requirements to business value and the difficulties associated with the estimation process. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.