Abstract

The disruption has a significant impact on supply chain collaboration (SCC) which is an important task to improve performance for many enterprises. This is especially critical for small- and medium-sized enterprises (SMEs). We developed a decision-modeling framework for analyzing SCC barriers in SMEs for the emerging economy in Bangladesh. Through literature review and expert opinion survey, we have identified a comprehensive list of SCC barriers under four main categories, namely, information-related, communication-related, intra-organizational, and inter-organizational barriers. Then we applied the Grey DEMATEL and Fuzzy Best-Worst methods to evaluate these SCC barriers and compared the results. We also conducted a sensitivity analysis to assess the robustness of the proposed approach. The study reveals that lack of communication is the most crucial barrier in SCC, providing a model for assessing barriers in other emerging economies. This study contributes to the literature by analyzing SCC barriers and by comparing the results obtained from two different MCDM methods. The findings of this study can help decision-makers to plan for overcoming the most prioritized SCC barriers which ultimately contribute to improving the resilience and sustainability performances of SMEs.

Highlights

  • Collaboration is a key factor for success in supply chain management, typically improving overall supply chain performance [1,2]

  • This paper enables the firms to identify the barriers of collaboration and helps them move past these barriers to improve their resilience and sustainability performances

  • We found that lack of communication is the most important supply chain collaboration (SCC) barrier that restricts collaboration among firms

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Summary

Introduction

Collaboration is a key factor for success in supply chain management, typically improving overall supply chain performance [1,2]. According to Whipple and Russel [3], collaboration is formed when two or more organizations work together to gain better efficiency, which is impossible to achieve by working alone. Chain collaboration (SCC) aligns plans and objectives of individual enterprises and is important for sustaining competitive advantage in today’s competitive business era [4]. In this environment, firms are collaborating by combining the resources of suppliers and customers [5]. Chain partners are removing organizational barriers to ensure efficiency and responsiveness [6]

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