Evaluating slum (favela) resettlements: The case of the Serra do Mar Project, São Paulo, Brazil

Abstract

Slum clearance and resettlement schemes have increasingly become a feature of everyday life in Brazil and the rest of the world. The right to decent housing can involve relocating slum families to places that not only fulfill the precepts of adequate housing but also enhance the self-respect and quality of life of these families. Resettlement can however also heighten their vulnerabilities. This article is the result of a study which sought to evaluate how the resettled residents of a housing complex had adapted to their new surroundings following their involuntary displacement from the slums “favelas” to a development with characteristics different from those commonly found in Brazilian social housing. The research method employed in our study used tools to collect the viewpoints of the different actors in the process, and to assess user satisfaction. The uncertainty measure was used to analyze the quantitative data. The results showed that (i) involuntary removal is not a determining factor in user satisfaction, and (ii) residents' satisfaction levels are more influenced by a number of positive factors, especially the location of the housing development and its associated services, facilities and opportunities that enhance their quality of life, than by any drawbacks arising from their forced removal from the “favelas”. However, issues such as condominium management, buildings maintenance and higher costs may risk undermining the benefits of the project.