Abstract
Technical Education System (TES) exhibits highly process-oriented and a multi-stakeholder situation. Therefore, difficulty arises in evaluating the quality of education being imparted, aggregating the inputs and outputs of the system. A non parametric technique, known as Data Envelopment Analysis (DEA), has been proposed to aggregate the input and output components in such situations for obtaining an overall performance measure. To this end, a study has been undertaken to evaluate the service quality of various technical institutes in India for determination of efficiency of each Decision Making Units (DMU) . Two scale of assumptions- CRS (Constant Return to Scale) and VRS (Variable Return to Scale) of DEA- are used to compare the relative efficiency of technical institutions. The results obtained through application of DEA are compared with the conventional technique. It has been observed that significant difference exists between the conventional system and DEA methods of evaluation. However, DEA methodology helps the decision-makers by providing deeper insights to the problem.
Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
