Evaluating Integrated Project Delivery Using the Project Quarterback Rating

Abstract

AbstractThis paper presents the development, validation, and implementation of an innovative comprehensive project performance metric specifically developed for architecture, engineering, and construction (AEC) projects. The project quarterback rating (PQR) combines key performance metrics of a project into a single number to provide a basis for quantifying project success. The combined performance areas include customer relations, schedule and budget compliance, quality and safety statistics, financial metrics, and communication among the different project stakeholders. The existing literature is analyzed to identify key performance metrics. A data-collection instrument is developed and then used to gather quantitative performance data from recently completed projects. Data are collected from industry professionals across the United States, and multivariate data analysis techniques are used to validate the model. PQR can compare the overall performance for different AEC projects, in addition to the perfo...