Abstract
This paper offers an assessment of flight delays rating, which deals with general concept of risk and safety. With the use of linguistic terms, subjective assessments of qualitative delays rating indexes are represented with fuzzy variable. The relative weights of rating attributes are assessed using a pairwise comparison process. Based on the concept of optimality, Fuzzy simulation approach is employed to dispose of the evaluation model and compute the expected values. Finally, an empirical study about a major domestic airline is conducted to demonstrate the effectiveness of the approach.
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