Abstract

The development of the digital economy in Indonesia is increasing, including Micro, Small, and Medium Enterprises (MSMEs). The digital platform is a solution for MSMEs under threat due to the impact of the Covid-19 pandemic. Indonesia's government collaboration with private sectors has initiated some efforts to recover the national economy. These efforts included developing digital platforms such as e-commerce platforms, digital wallets, and various applications that support the distribution of goods and services that business actors have widely used. The digital platforms that MSMEs have widely used need to be further evaluated for their impact on business processes and economic recovery. This paper performed a bibliometric analysis and delivered a narrative review on developing a digital platform that can be used by MSMEs. The narrative reviews reveal some findings: 1) the digital platforms can used by MSME players, and 2) the method's effectiveness in evaluating the social impact of implementing digital platforms. Furthermore, we pointed the highlight of the digital platform for MSMEs development in Indonesia. In comparison, we also exemplified the situation in Nigeria as a benchmark. As a result, this study proposes a method that can be adopted to evaluate the social impact of implementing digital platforms by MSME players. In the next stage, we consider evaluating the social impact of digital platforms implementation by MSME players.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call