Evaluating and selecting the supplier in detergent production industry using hierarchical fuzzy TOPSIS

Abstract

Supply chain management has increasingly attracted attention as a systematic approach to integrate the supply chain in order to planning and controlling the materials and information from suppliers to customers. One of the most important issues in supply chain management is selection of the appropriate supplier which has significant effect on purchasing cost decrease and increase in the organization’s competition ability. Selection of the best supplier is naturally complex with no definite structure, and dependent on the type of suppliers’ activity. In the process of decision making about suppliers and many qualitative and quantitative performance indicators such as quality, price, flexibility, and due date should be considered. Then, the supplier selection problem is a multi-criteria decision making problem where numerous methods have been proposed to solve this problem so far. In the current paper, four suppliers of imported raw material “Tripolyphosphate (TPP)” (primary material to produce the detergent powder with a case study in Iran) are evaluated based on 25 effective criteria using the hierarchical fuzzy TOPSIS (HFTOPSIS) approach.