Abstract
A business organization needs a supply chain performance management system (SCPMS) to build an effective and efficient supply chain (SC) that will provide much-needed sustainability. The performance evaluation of supply chain management (SCM) is difficult and needs consideration of several important enablers. In such situations, the development of an SCPMS can facilitate understanding and integration among the SC partners. The SCPMS is influenced by many enablers that play a positive role; hence, the study of these enablers becomes significant. Therefore, the purpose of this study was to identify and rank the key SCPMS enablers. The identified SCPMS enablers were modeled using interpretive structural modeling (ISM) and ranked through an interpretative ranking process (IRP). The SCPMS enablers were further categorized using MICMAC. The results show that “SCPMS awareness”, “top management commitment”, and “financial commitment towards SCPMS” must be controlled for sustainability as they are independent enablers. “Benchmarking”, “appropriate performance matrix”, and “employee commitment” were the three top enablers.
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