Abstract
The level of contentment shown by one’s patients is a crucial indicator of quality. Measuring patient satisfaction is useful for several purposes, including investigation, management, and strategic development. Patient happiness should be used as a yardstick for measuring the effectiveness of medical professionals in their daily work. Whole quality management relies heavily on patient happiness as a metric of success. The ultimate goal of any survey of in-patients should be to have those staying at the facility feel as satisfied as possible with their care.
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