Evaluating an E-Government Stage Model by Using SOAR-AHP Process

Abstract

E-government is a key component of today's efforts to give citizens improved services. As a result, participation of the general public in government policy is essential to assuring the success of e-government. Thus, when developing any e-government model, the security of personal information must be taken into account. According to earlier research, the developing countries are suffering from implementing e-government to provide e-services for their citizens. They also indicate that the biggest obstacles to implementing e-government in such countries are security and privacy. This study attempts to assess e-government stage model via using SOAR (Strengths, Opportunities, Aspirations, and Results) and Analytic Hierarchy Process (AHP). This is a new and reliable technique for evaluating e-government prior implementing. The AHP is combined with the SOAR analysis in this study's approach to analyze the phases and assess the model's viability. The study's findings demonstrate that the model is workable and appropriate for adoption.