Abstract
Pharmacy services are one of the health services in hospitals that are expected to meet minimum service standards. So that one way to meet minimum service standards is to adjust the accuracy of pharmaceutical services with minimum service standards set by the government. The waiting time for concoction services is the time for patients to submit their prescriptions to receive concoction drugs with a minimum standard set of ≤ 60 minutes. The purpose of this study was to find out the factors that caused the length of prescription services for BPJS poly pediatric concoctions at the Medika Dramaga Hospital, Bogor. This research is a survey research using a quantitative approach and supported by qualitative. The results showed that the average waiting time for concoction prescription services at the Dramaga Medika Hospital in Bogor with a sample of 134 sheets of pediatrician's prescription concoction of 62.29 minutes consisted of: powder, capsules, syrup and ointment. This has not fulfilled the Decree of the Minister of Health No.129 / Menkes / SK / II / 2008.
Highlights
Rumah sakit adalah sarana kesehatan yang menyelenggarakan pelayanan kesehatan perorangan meliputi pelayanan promotif, preventif, kuratif dan rehabilitatif yang menyediakan pelayanan rawat inap, rawat jalan, dan gawat darurat
The results showed that the average waiting time for concoction prescription services at the Dramaga Medika Hospital in Bogor with a sample of 134 sheets of pediatrician's prescription concoction of 62.29 minutes consisted of: powder, capsules, syrup and ointment
Hal ini menunjukan bahwa rata-rata waktu tunggu pelayanan resep di instalasi farmasi pasien rawat jalan Rumah Sakit Medika Dramaga Bogor belum memenuhi standar pelayanan minimal
Summary
ABSTRAK Pelayanan farmasi merupakan salah satu pelayanan kesehatan di rumah sakit yang diharapkan memenuhi standard pelayanan minimal. Sehingga salah satu cara untuk memenuhi standar pelayanan minimal adalah menyesuaikan ketepatan pelayanan kefarmasian dengan standar pelayanan minimal yang telah ditetapkan pemerintah. Tujuan dilakukan penelitian ini adalah Untuk mengetahui faktor yang menjadi penyebab lamanya pelayanan resep BPJS racikan poli anak di RS Medika Dramaga Bogor. Penelitian ini merupakan penelitian survei dengan Menggunakan pendekatan kuantitatif dan didukung dengan kualitatif Hasil penelitian didapatkan rata-rata waktu tunggu pelayanan resep racikan di poli anak RS Medika Dramaga Bogor dengan sampel 134 lembar resep racikan dokter spesialis anak yaitu 62,29 menit terdiri dari jenis racikan: puyer, kapsul, sirup dan salep. Kata kunci: waktu tunggu, pelayanan resep racikan poli anak, instalasi farmasi rumah sakit
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