Abstract
Various strategies and activities carried out by the Human Resources Department (HRD) to enhance Trainee performance during the internship program, such as appropriate Trainee selection, development of suitable training programs, monitoring and evaluation of Trainee performance, and the establishment of a sustainable internship program, can be the focus of this final project. Additionally, it can also discuss the impact of the internship program and the role of the Training Section in creating a conducive work environment for Trainees to contribute maximally to the companyThis research utilizes a qualitative method with data collection through interviews and questionnaires. The researcher will distribute several questionnaires to the Trainees and conduct interviews with the Training Section. Purposive sampling is employed in this study, where 10 Trainees from each department will be intentionally selected to represent their respective departments. The total sample obtained is 40 out of a population of 128.After conducting questionnaires, interviews, and observations with 40 Trainees, the three main components of the internship program that can enhance Trainee performance are job description, training and development programs, and performance monitoring and evaluation. The Trainee's performance is assessed based on 10 components, with the highest being improvement achieved and the lowest being initiatives.
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