Abstract
The government issued Minister of Health Regulation No. 35 of 2014 concerning Pharmacy Standards at the Pharmacy to serve as guidelines for pharmacist practice in carrying out professional duties to protect the community from Services. The purpose of this study is to find out the evaluation of the standard implementation of pharmaceutical services at the Tegal City Regional Pharmacy in 2018. This research is a descriptive quantitative analysis research. The source of the primary research data and tools in this study is a questionnaire sheet. Research Results from the Management Aspects of Pharmaceutical Preparations and Pharmacy Health Supplies in the City of Tegal Has carried out the management of Pharmaceutical Preparations with Good Category, as well as the Aspects of Pharmacy Resource Management in terms of the presence of Pharmacists and Medical Personnel, but there is less to the presence or absence of pharmacists at the Pharmacy. The aspects of facilities and infrastructure in providing a closed space for counseling can only be said to be sufficient. Aspects of Clinical Pharmacy Services are said to be lacking for monitoring drug therapy, monitoring drug side effects, and home care1. From the aspect of evaluation of service quality, recording medication records is said to be lacking. Whereas the quality of clinical services is also said to be good for attention to allergies, pharmaceutical examination of drugs, and examination of drug availability, but lack of attention to dual medications and contraindications. As well as in the dimension of waiting time, drug service is said to be sufficient. Keywords: Pharmacy, Pharmacy Service, Permenkes No. 35 of 2014
Highlights
Abstrak Pemerintah mengeluarkan Peraturan Menteri Kesehatan No 35 tahun 2014 tentang Standar Farmasi di Farmasi untuk dijadikan pedoman bagi praktik apoteker dalam melaksanakan tugas profesional untuk melindungi masyarakat dari Layanan
The government issued Minister of Health Regulation No 35 of 2014 concerning Pharmacy Standards at the Pharmacy to serve as guidelines for pharmacist practice in carrying out professional duties to protect the community from Services
The purpose of this study is to find out the evaluation of the standard implementation of pharmaceutical services at the Tegal City Regional Pharmacy in 2018
Summary
Pemerintah menerbitkan Permenkes No 35 tahun 2014 tentang Standar Pelayanan Kefarmasian di Apotek untuk dijadikan sebagai pedoman praktik apoteker dalam menjalankan tugas profesi guna melindungi masyarakat dari Pelayanan, dan Evaluasi Mutu Pelayanan 1. Untuk menjamin mutu Pelayanan Kefarmasian di Apotek, harus dilakukan evaluasi mutu Pelayananan Kefarmasian sehingga seluruh aspek pelaksanaan pelayanan kefarmasian dapat berjalan sesuai dengan tujuan pelayanan kefarmasian di apotek yaitu meningkatkan mutu pelayanan kefarmasian, menjamin kepastian hukum bagi tenaga kefarmasian, melindungi pasien dan masyarakat dari penggunaan Obat yang tidak rasional dalam rangka keselamatan pasien (patient safety) 1. Tujuan dari penelitian ini yaitu mengetahui evaluasi pelaksanaan standar pelayanan kefarmasian di Apotek Wilayah Kota Tegal tahun 2018. Beberapa Penelitian mengenai standar pelayanan kefarmasian sesuai Permenkes No 35 tahun 2014 telah dilakukan sebelumnya. Namun hasil penelitian di beberapa kota menunjukkan bahwa pelayanan kefarmasian yang dilakukan di apotek masih dikategorikan kurang memenuhi standar yang telah ditentukan. Penelitian sebelumnya oleh Dari hasil penelitian bahwa presentase kehadiran apoteker di apotek di kota Padang adalah sebesar 58,67% dan Pelayanan Kefarmasian di apotek kota padang masih dikategorikan kurang bila dilihat dari persentase ratarata 54,69 % pada pemeriksaan resep 2
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