Abstract

A survey was made in the Spring/Summer of 1981 by Online Review of users of online services in Europe. Questionnaires were sent out to some 7,000 individuals. Replies were requested, and only accepted, on an organisation basis; some 497 organisations in Europe were represented in the analysis. Questions were asked to establish the nature, size and areas of interest of the respondent organisations, to establish equipment used and services used, to provide indications of the future plans of online users and to establish a profile of the typical terminal user. When analysed, it was ascertained that the users surveyed had been the users of the major international, bibliographic online services.

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