Ethics institutionalization, quality of work life, and employee job-related outcomes: A survey of human resource managers in Thailand

Abstract

This research investigates the association between institutionalization of ethics, quality of work life (QWL), and employee job-related outcomes in the Thai work place. The data were collected by means of questionnaires mailed to human resource managers of 514 Thai companies listed on the Stock Exchange of Thailand. The response rate was 31.9%. Our survey results reveal a positive relationship between implicit form of ethics institutionalization and both lower-order and higher-order aspects of QWL. The results also indicate that the implicit form of ethics institutionalization and the two aspects of QWL have positive impacts on the three employee job-related outcomes: job satisfaction, organizational commitment, and team spirit. The research findings not only validate the research findings in the U.S. but also verify the importance of ethics institutionalization and QWL programs for business organizations in Thailand.